To feel more calm when making cold calls or before an important meeting, breath in deeply and exhale slowly 3 or 4 times before beginning. You'll feel more in control of your voice, which will help you sound more confident and authoritative to your listener. When you feel calm you are better able to listen to your prospect.
If you feel like you are talking to fast or can't catch your breath during a conversation, take a deep breath. By calming your voice the prospect may perceive you as more confidant and a more credible resource about your topic.
SMILE when you pick up the phone. That good attitude is translated to your voice.
Action is good. Action that makes you money is better. Ask yourself the question, "Is what I'm doing going to result in new revenue?"
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